Privacy Policy

Effective Date: December 11, 2024

At Zylas Jewelry, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website zylas.site or make purchases from our online store. By using our website, you agree to the practices outlined in this policy.

If you have any questions or concerns about this policy, please contact us at info@zylas.site.

1. Information We Collect

We collect two types of information from users of our website:

a. Personal Information: When you make a purchase, register for an account, or subscribe to our newsletter, we collect personal information such as:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information (credit card or other payment method details)

b. Non-Personal Information: We may also collect non-personal information through cookies and other tracking technologies, including:

  • IP address
  • Browser type
  • Device type
  • Pages viewed on the website
  • Date and time of your visit

This information helps us improve your shopping experience, customize content, and analyze website traffic.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Process Orders: We use the information you provide to process and fulfill your orders, including billing, shipping, and customer service.
  • To Improve Customer Experience: We may use your information to personalize your experience on our website and improve our products and services.
  • To Send Communications: We may use your contact information to send you order updates, promotional offers, and other marketing communications. You can opt-out of these emails at any time.
  • To Protect Our Website: We may use your information to monitor and protect the security of our website and prevent fraud or misuse.
  • Legal Compliance: We may also use your information to comply with legal obligations, such as processing returns or responding to legal requests.

3. How We Protect Your Information

We take the security of your personal information seriously and use a variety of physical, electronic, and procedural safeguards to protect your data. This includes:

  • Secure Socket Layer (SSL) Encryption: All sensitive payment information is transmitted via SSL encryption to ensure it is secure.
  • Payment Security: We do not store your payment information. Payments are processed securely through trusted third-party payment processors like PayPal and major credit card networks.
  • Data Access Restrictions: Access to personal information is limited to authorized employees or contractors who need to perform their duties.

However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party vendors who assist with order fulfillment, payment processing, marketing, and customer support. These third parties are required to keep your information confidential and use it solely for the purposes for which it was provided.
  • Legal Requirements: We may disclose your information if required by law, in response to a legal process, or to protect the rights, property, or safety of Zylas Jewelry, our customers, or others.

5. Cookies and Tracking Technologies

Cookies are small files that are stored on your device to help improve your browsing experience. Zylas Jewelry uses cookies and similar tracking technologies to:

  • Enhance the functionality of our website (e.g., remembering your shopping cart items).
  • Analyze website traffic and user behavior to improve our services.
  • Deliver targeted advertising based on your interests.

You can choose to disable cookies in your browser settings, but please note that this may limit certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by Zylas Jewelry. We are not responsible for the privacy practices of these external sites. We recommend that you review the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections or updates to any inaccurate or incomplete information.
  • Opt-out of Marketing: You can opt-out of receiving marketing emails from us at any time by clicking the “unsubscribe” link in our email communications.
  • Deletion Request: You may request that we delete your personal information, subject to certain exceptions (e.g., legal requirements or ongoing transactions).

To exercise any of these rights, please contact us at info@zylas.site.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the “Effective Date” stated above. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: info@zylas.site
  • Phone: (978) 649-1352
  • Address: 18 Forest Park Ave, Tyngsboro, Massachusetts (MA), 01879
  • Website: zylas.site

Final Note:

By using our website and making purchases, you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your privacy and providing you with a secure and personalized shopping experience.